SMS & Call Consent Terms

This document is in draft and has not yet been adopted — no effective date applies until it is. An adoption date will be published here when it is.

Draft — attorney review required before launch. TCPA and state telemarketing rules (including the FCC's rules on AI-generated voice calls) carry significant statutory penalties. Have counsel confirm this language, your consent-capture records, and your dialing/AI-calling practices before going live. Remove this notice when finalized.

1. What you're agreeing to

When you check the consent box on our quote or application form, you authorize PolicySolutions LLC to contact you about your request at the phone number and email address you provided, by:

Live phone calls from licensed agents or staff;
Text (SMS/MMS) messages, which may be sent using an automatic telephone dialing system;
Email.

Consent is not a condition of purchasing any property, goods, or services. You can buy insurance from us without agreeing to automated outreach — call us instead at (737) 258-3742.

2. AI-assisted outreach is a separate, optional choice

Our form asks two additional, independent questions: whether you allow AI-assisted text messages and whether you allow AI-assisted phone calls (calls that may use an artificial or prerecorded/AI-generated voice). Each is optional, and answering "No" to either does not affect your ability to get a quote or buy a policy. If you allow AI-assisted outreach, an AI assistant may confirm details of your request; a licensed human agent always finalizes any recommendation or sale.

3. Message frequency and rates

Message frequency varies based on your request and follow-up needs. Message and data rates may apply, depending on your mobile plan. Carriers are not liable for delayed or undelivered messages.

4. How to opt out

Texts: reply STOP to any message to stop all texts. Reply HELP for help, or contact us using the details below.
Calls (including AI-assisted calls): tell any caller to stop, or revoke consent by any reasonable means — phone, email, or text.
If you revoke consent through any channel, we treat it as a request to stop our marketing outreach across all channels — you don't have to opt out channel-by-channel. If you only want to stop one channel (for example texts but not emails), just tell us.

5. Verification codes

When you submit a request, we send a one-time verification code by text to confirm your number. This single transactional message is sent to complete your request even before ongoing-contact consent applies.

6. Your information

How we handle the information you provide is described in our Privacy Policy. We keep a record of your consent choices, including date, time, and the specific permissions you granted.

7. Contact

PolicySolutions LLC · (737) 258-3742 · info@policysolutionsagency.com